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Thread: SIP Trunk Outage
i-p-tel

Replies: 6
Views: 230

RE: SIP Trunk Outage 03.09.2010 09:34 Forum: Bugs

The message "not enough credit" may be caused by the callshop application within PBXes PRO. Since you are no more using PBXes PRO you should move extension 1000 to a different extension number to avoid the message.

Thread: Falscher Displayname
i-p-tel

Replies: 4
Views: 1320

Lampe RE: Falscher Displayname 02.09.2010 10:10 Forum: Fehler

Der Fehler wurde behoben.

Thread: High Usage
i-p-tel

Replies: 2
Views: 112

RE: High Usage 01.09.2010 23:09 Forum: Bugs

A very long inbound call caused that. We deleted it from your Call Monitor.

Thread: Please help us
i-p-tel

Replies: 2
Views: 96

RE: Please help us 30.08.2010 18:25 Forum: Bugs

Your account was taken down because Paypal reported an unauthorized use of the Paypal account associated to it. This issue needs to be resolved before your account can be enabled again.

Thread: Can Not Logon with my phones
i-p-tel

Replies: 7
Views: 402

RE: Can Not Logon with my phones 21.08.2010 00:50 Forum: Terminal Equipment

Look into your PBXes' System Log. Searching for "received" you will find your attempts to register for solverglobal-301 and our test for solverglobal-202. This should help configuring your extensions.

Thread: Can Not Logon with my phones
i-p-tel

Replies: 7
Views: 402

RE: Can Not Logon with my phones 20.08.2010 20:39 Forum: Terminal Equipment

Your account looks OK. Please recheck your extensions.

Thread: use mp3 or wav for tonelist in indications.conf
i-p-tel

Replies: 1
Views: 218

RE: use mp3 or wav for tonelist in indications.conf 20.08.2010 09:41 Forum: PBXes PRO

The easiest would be to setup a queue for this purpose.

Thread: All trunks and extension got disconnected
i-p-tel

Replies: 1
Views: 165

RE: All trunks and extension got disconnected 19.08.2010 23:58 Forum: Bugs

We corrected the error. Sorry for the inconvenience.

From our first checks it seems your account was the only affected by the configuration error.

Thread: All incoming calls always rejected as "Busy"
i-p-tel

Replies: 2
Views: 221

RE: All incoming calls always rejected as "Busy" 19.08.2010 23:34 Forum: Bugs

I am not sure if 000 is a valid extension number. Did you try a non-zero number?

Thread: VPN Help
i-p-tel

Replies: 5
Views: 834

RE: VPN Help 19.08.2010 23:13 Forum: PBXes PRO

Yes, sure you can publish the other SIP server's logs. However, I thought you had this issue with PBXes.

What about the calls mentioned 34 and 46 seconds long? They were sent over VPN. You said all calls were disconnected after a few seconds. This seems to be an exception to your statement.

When disconnected, do you get an error message or just Sipdroid's red call card as if the other party hung up normally?

Thread: VPN Help
i-p-tel

Replies: 5
Views: 834

Fragezeichen RE: VPN Help 19.08.2010 18:00 Forum: PBXes PRO

As you also observe disconnects from "*43", this is not related to audio bypass.

From looking at your Call Monitor you made some longer calls over VPN:
2010-08-18 05:05:57 1 *43 67.231. 245.210 from-internal-cont Hangup 00:00:34
2010-08-18 05:05:56 1 *43 67.231. 245.210 ext-par2 Hangup (00:00:34)
2010-08-18 05:04:53 1 *43 67.231. 245.210 from-internal-cont Hangup 00:00:46
2010-08-18 05:04:52 1 *43 67.231. 245.210 ext-par2 Hangup (00:00:46)

34 and 46 seconds.

Is this issue occurring randomly, sometimes forced disconnect, sometimes stable?

The subject of your request indicates that the issue is VPN only, or do you have the forced disconnects on non-VPN connections, too?

Thread: VPN Help
i-p-tel

Replies: 5
Views: 834

RE: VPN Help 17.08.2010 21:36 Forum: PBXes PRO

Start with the PBXes built-in echo test first.

This can be reached by dialing "*43". It should work over VPN. It would be interesting to know if the same issue also occurs when connecting to VPN over 3G instead of your local WLAN.

If our echo test works, but the trunk's does not check if you can reach it without VPN, or from other extensions, or even dialing other destinations.

Reason for such failure might be enabling "audio bypass" which does not work over PBXes' VPN service.

Thread: source view editing
i-p-tel

Replies: 1
Views: 463

Pfeil RE: source view editing 17.08.2010 21:30 Forum: PBXes PRO

http://www5.pbxes.com/forum/thread.php?postid=1282073317

Thread: Call an URL on Phone Event
i-p-tel

Replies: 6
Views: 1338

Pfeil RE: Call an URL on Phone Event 17.08.2010 21:28 Forum: Feature Requests

There already is an option for calling external URLs upon arrival of incoming calls. This is described here.

The caller id is passed as the first parameter, followed by "&n=", and the destination (the extension that was called).

Thread: Voicemail on web browser
i-p-tel

Replies: 1
Views: 393

RE: Voicemail on web browser 17.08.2010 21:14 Forum: PBXes PRO

This is described in HELP section.

There is web login for extensions that allows you to check voicemail. Instead of the account name you enter account name "-" extensions number, and the voicemail PIN as password.

Thread: Yearly subscription for PBXes Pro?
i-p-tel

Replies: 1
Views: 417

RE: Yearly subscription for PBXes Pro? 17.08.2010 21:13 Forum: PBXes PRO

No, PBXes PRO is only available as a monthly plan.

Reasons are the higher totals for PBXes PRO, and the difficulties with Paypal when terminating yearly subscriptions before end of paid terms.

Thread: Network Outage Update issue
i-p-tel

Replies: 4
Views: 318

Lampe RE: Network Outage Update issue 17.08.2010 09:41 Forum: PBXes PRO

During recovery your two accounts accidentally got mixed up. We are sorry for the inconvenience.

Only after cacaushow resetted his account, skyslabo was able to reset the other.

We have discovered how this could happen, and resolved the issue.

Thread: Subscriptions
i-p-tel

Replies: 2
Views: 553

RE: Subscriptions 04.08.2010 09:24 Forum: Feature Requests

This way is not implemented. That's why I have moved your question to Feature Requests.

Thread: brother's account blocked
i-p-tel

Replies: 6
Views: 725

Pfeil RE: brother's account blocked 03.08.2010 09:15 Forum: Miscellaneous

http://www5.pbxes.com/forum/thread.php?threadid=1708

Thread: Network Outage Notification for
i-p-tel

Replies: 5
Views: 603

RE: Network Outage Notification for 27.07.2010 22:30 Forum: Fehler

Der Link ist http://www5.pbxes.com/forum/thread.php?threadid=1279611898. Mittlerweile ist das Thema jedoch längst erledigt.

Überprüfen Sie einmal, warum sich Ihre Nebenstelle nicht mehr bei PBXes anmeldet.

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